Privacy Policy

Last updated April 06, 2026

This Privacy Notice for Atelier Labs ("we," "us," or "our") describes how and why we might access, collect, store, use, and share your personal information when you use our services, including when you:

  • Visit our website at atelierlabs.com.au or any website of ours that links to this Privacy Notice.
  • Use our AI and digital services as an AI and digital agency that creates AI automations, workflows, and custom websites for businesses.
  • Engage with us in other related ways, including marketing and events.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you still have any questions or concerns, please contact us at atelierlabsau@gmail.com.

Summary of Key Points

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by using the table of contents below.

  • What personal information do we process? We may process personal information depending on how you interact with us and our services.
  • Do we process sensitive personal information? We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law.
  • Do we collect information from third parties? We may collect information from public databases, marketing partners, social media platforms, and other outside sources.
  • How do we process your information? We process information to provide, improve, administer, secure, and market our services, and to comply with law.
  • When do we share personal information? We may share information in specific situations and with specific categories of third parties.
  • How do we keep your information safe? We use organizational and technical measures, but no method of transmission or storage is guaranteed to be completely secure.
  • What are your rights? Depending on where you are located, you may have rights regarding your personal information.
  • How do you exercise your rights? You can submit a data subject access request at this link or contact us directly.

Table of Contents

  1. What information do we collect?
  2. How do we process your information?
  3. When and with whom do we share your personal information?
  4. Do we use cookies and other tracking technologies?
  5. Do we offer artificial intelligence-based products?
  6. How long do we keep your information?
  7. How do we keep your information safe?
  8. What are your privacy rights?
  9. Controls for do-not-track features
  10. Do other regions have specific privacy rights?
  11. Do we make updates to this notice?
  12. How can you contact us about this notice?
  13. How can you review, update, or delete the data we collect from you?

1. What Information Do We Collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide when you express an interest in obtaining information about us or our services, when you participate in activities on the services, or otherwise when you contact us.

The personal information we collect depends on the context of your interactions with us and may include:

  • Names
  • Phone numbers
  • Email addresses
  • Mailing addresses
  • Job titles
  • Usernames
  • Passwords
  • Contact preferences
  • Contact or authentication data
  • Billing addresses
  • Debit or credit card numbers
  • API keys and access tokens

Sensitive information

When necessary, with your consent or as otherwise permitted by applicable law, we may process the following categories of sensitive information:

  • Financial data
  • Data about a person's sex life or sexual orientation
  • Information revealing race or ethnic origin
  • Information revealing political opinions
  • Information revealing religious or philosophical beliefs
  • Information revealing trade union membership
  • Credit worthiness data
  • Health data
  • Social security numbers or other government identifiers

Payment data

We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is handled and stored by Stripe. You may find Stripe's privacy notice here: https://stripe.com/au/privacy.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information, such as your Internet Protocol (IP) address and browser and device characteristics, is collected automatically when you visit our services.

We automatically collect certain information when you visit, use, or navigate the services. This information does not reveal your specific identity, but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our services.

Like many businesses, we also collect information through cookies and similar technologies.

  • Log and usage data: Service-related, diagnostic, usage, and performance information recorded in log files.
  • Device data: Information about your computer, phone, tablet, or other device used to access the services.
  • Location data: Information about your device's location, which can be either precise or imprecise.

Google API

Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Information collected from other sources

In Short: We may collect limited data from public databases, marketing partners, and other outside sources.

In order to enhance our ability to provide relevant marketing, offers, and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, and other third parties. This information may include mailing addresses, job titles, email addresses, phone numbers, intent data or user behavior data, IP addresses, social media profiles, social media URLs, and custom profiles for targeted advertising and event promotion.

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our services, including:

  • To deliver and facilitate delivery of services to you.
  • To respond to user inquiries and offer support.
  • To send administrative information to you.
  • To fulfill and manage orders, payments, returns, and exchanges.
  • To request feedback.
  • To send marketing and promotional communications.
  • To deliver targeted advertising.
  • To post testimonials.
  • To protect our services through fraud monitoring and prevention.
  • To evaluate and improve our services, products, marketing, and your experience.
  • To identify usage trends.
  • To determine the effectiveness of our marketing and promotional campaigns.
  • To comply with our legal obligations.

3. When and With Whom Do We Share Your Personal Information?

In Short: We may share information in specific situations described in this section and with the following categories of third parties.

We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

The categories of third parties we may share personal information with include:

  • Ad networks
  • AI platforms
  • Cloud computing services
  • Data analytics services
  • Payment processors
  • Sales and marketing tools
  • Social networks
  • User account registration and authentication services
  • Website hosting service providers

We may also share personal information in the following situations:

  • Business transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • Google Maps Platform APIs: We may share information with certain Google Maps Platform APIs, including Google Maps API and Places API.

4. Do We Use Cookies and Other Tracking Technologies?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies, such as web beacons and pixels, to gather information when you interact with our services. Some online tracking technologies help us maintain the security of our services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our services for analytics and advertising, including to manage and display advertisements, tailor advertisements to your interests, or send abandoned shopping cart reminders depending on your communication preferences.

Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

Google Analytics

We may share your information with Google Analytics to track and analyze the use of the services. The Google Analytics Advertising Features that we may use include Remarketing with Google Analytics, Google Display Network Impressions Reporting, and Google Analytics Demographics and Interests Reporting.

To opt out of being tracked by Google Analytics across the services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings, http://optout.networkadvertising.org/, and http://www.networkadvertising.org/mobile-choice. For more information, visit the Google Privacy & Terms page.

5. Do We Offer Artificial Intelligence-Based Products?

In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.

As part of our services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies ("AI Products"). These tools are designed to enhance your experience and provide you with innovative solutions. The terms in this Privacy Notice govern your use of the AI Products within our services.

Use of AI technologies

We provide the AI Products through third-party service providers ("AI Service Providers"), including Anthropic. As outlined in this Privacy Notice, your input, output, and personal information will be shared with and processed by these AI Service Providers to enable your use of our AI Products for the purposes outlined in this Privacy Notice. You must not use the AI Products in any way that violates the terms or policies of any AI Service Provider.

Our AI products

Our AI Products are designed for the following functions:

  • AI automation

How we process your data using AI

All personal information processed using our AI Products is handled in line with this Privacy Notice and our agreement with third parties. This ensures high security and safeguards your personal information throughout the process.

6. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law, such as tax, accounting, or other legal requirements.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible, securely store your personal information and isolate it from any further processing until deletion is possible.

7. How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

You should only access the services within a secure environment.

8. What Are Your Privacy Rights?

In Short: Depending on your country, province, or state of residence, you may review, change, or terminate your account at any time and may have additional privacy rights.

Withdrawing your consent

If we are relying on your consent to process your personal information, which may be express or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can do so by contacting us using the details in the section How can you contact us about this notice?.

Please note that this will not affect the lawfulness of processing before its withdrawal, nor, where allowed by law, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications

You can unsubscribe from our marketing and promotional communications at any time by clicking the unsubscribe link in our emails or by contacting us using the details provided below. We may still communicate with you for service-related or other non-marketing purposes.

Cookies and similar technologies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. Doing so could affect certain features or services of our services.

If you have questions or comments about your privacy rights, you may email us at atelierlabsau@gmail.com.

9. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

10. Do Other Regions Have Specific Privacy Rights?

In Short: You may have additional rights based on the country you reside in.

Australia and New Zealand

We collect and process your personal information under the obligations and conditions set by Australia's Privacy Act 1988 and New Zealand's Privacy Act 2020.

This Privacy Notice satisfies the notice requirements defined in both Privacy Acts, in particular what personal information we collect from you, from which sources, for which purposes, and other recipients of your personal information.

If you do not wish to provide personal information necessary to fulfill the applicable purpose, it may affect our ability to:

  • Offer you the products or services that you want.
  • Respond to or help with your requests.

At any time, you have the right to request access to or correction of your personal information by contacting us using the details in the section How can you review, update, or delete the data we collect from you?.

If you believe we are unlawfully processing your personal information, you have the right to submit a complaint about a breach of the Australian Privacy Principles to the Office of the Australian Information Commissioner and about a breach of New Zealand's Privacy Principles to the Office of New Zealand Privacy Commissioner.

11. Do We Make Updates to This Notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material changes, we may notify you either by prominently posting a notice or by directly sending you a notification.

12. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at atelierlabsau@gmail.com or contact us by post at:

Atelier Labs
2 High St Kensington
Sydney, New South Wales 2033
Australia

13. How Can You Review, Update, or Delete the Data We Collect From You?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.

This Privacy Policy was created using Termly's Privacy Policy Generator.